FAQs

Browse our collection on our website or Instagram feed to view available items, including pricing and sizing details.

Select your favourite items and press the link on our website to message us on Instagram.

Let us know the date of your event to check availability.

For advance bookings, pay a non-refundable deposit (deducted from the total hire price).
For bookings within 7 days, pay the full amount.
Bookings will then be arranged and paid for via bank transfer through Instagram DM.

Select your delivery option:

Express shipping Australia-wide ($28, including return shipping)
Local pick-up from Alfords Point or Revesby (self-collect anytime between 8:30 AM - 10:00 PM).

Return by Monday 12 PM. Extensions available upon request.

We do not offer try-ons as we don't have a shopfront or studio. However, for local pick-ups, one exchange is allowed for the same (original) date if the dress does not fit. This must be arranged within 4 hours of pick-up and does not apply to shipped items.
We recommend trying on similar dresses in retail stores such as David Jones. Additionally, feel free to DM us for sizing guidance.

For local pick-ups only, you can exchange a dress for the same (original) date if it doesn't fit. Notify us within 4 hours of pick-up. This does not apply to shipped items.

No, please do not clean the garment. Cleaning is included in the hire service.
Inform us immediately if you damage the garment during the hire period. Prompt communication allows us to arrange repairs for the next booking.
- If the damage is repairable, you will be responsible for the repair cost.
- If the damage is beyond repair, you may be liable for the full RRP of the garment.

Garments are rented regularly, so minor wear and tear are expected. Discounts or refunds will not be provided for small imperfections.
Notify us within 2 hours of pick-up or delivery if there is significant damage. Send photos or videos for assessment. If the damage prevents wearing the item, we will offer an exchange or full refund upon its return.
Failing to report major damage within the specified timeframe may result in the assumption that the damage occurred during your hire period, making you liable for repair or replacement costs.

No, refunds or credits are not provided for cancellations, change of mind, or sizing issues.
A 50% deposit is required to secure a booking. This deposit is non-refundable.
Yes, a screenshot or photo of your ID is required upon booking.

Once the dress is paid for, it is reserved for you and unavailable to others. We do not offer refunds or credits for cancellations or changes of mind.
For local pick-ups, one exchange is allowed if the dress does not fit. Exchanges must be for the same date and value adjustments may apply.

Local pick-up and drop-off are available at Revesby or Alfords Point. Location availability depends on the dress, booking notice, and other factors.
Shipping costs $28, which includes a pre-paid express return shipping bag. Prices may vary for larger items.
All shipped items must be express shipped back by 12 PM on Monday, with tracking details sent to us.
Return bags must be posted in a YELLOW express post box or taken to the post office. Posting in a RED box may result in late fees.
Hires must be returned to the same pick-up location by 12PM on Monday unless otherwise pre-arranged.
Late returns must be communicated during the booking. Late fees of $25 per day or the rental period value may apply at our discretion.
Changes to the return method (e.g., drop-off to shipping) may incur late fees if not communicated during the initial booking.

A late fee of $25 per day or the value of the rental period may apply. Failure to return the dress could result in legal action.
Contact us immediately to arrange for a replacement return method. Additional fees may apply.
Yes, we offer shipping for interstate orders. Ensure you follow the return shipping deadlines to avoid late fees.
No, all shipped items must be returned using the provided pre-paid express return shipping bag.
If we don’t hear from you, we will attempt to contact you via mobile and text. Continued lack of communication may result in legal action.
Yes, you can hire multiple dresses, subject to availability. Each dress must be booked and paid for separately.

HOW IT WORKS